Ryan Jones was passing through one of his factories one
afternoon when he came across some of his workers smoking. Directly overhead
them was a NO SMOKING sign.
Jones would have pointed to the sign and say “cant you
read?” But he didn’t. He rather walked over to the men, handed each of them a
cigarette and said “I’ll appreciate it boys if you will smoke these on the
outside”
The employees are aware that they have broken a company and
they admired him because he said nothing about it and gave them a little
present and made them feel important.
You would surely not hate such a boss would you?
A long time ago, the mayor of Florida Carl Long Ford, has
been frequently admonishing his staff to allow people to see him. He claimed
that he had an OPEN DOOR policy, yet citizen of his community were blocked by
secretaries and administrators when they called. Finally the mayor found a
solution. He removed the door from his office. His aides got the message and
the mayor has had a truly OPEN DOOR policy since the door was symbolically
thrown open. Without sacking his aides.
What about the customary way of giving commendation and the
adding “but” before pointing to an area to work on?
Consider this two statement ;
‘we are really proud of you junior, for raising your grades
this term. BUT if you had worked harder on your algebra, the result would have
been better.
Or
“we are really proud of you
junior for raising your grade this term and by continuing the same
efforts next term, your algebra grade can be up with all the others”
Which do you think will work better? Of course the
interjecting BUT in the first phrase will make junior think that the praise is
just to point to his failure.
So the point is;
If you are to criticize and not be hated for it; CALL
ATTENTION TO PEOPLES MISTAKE INDIRECTLY.
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